The Blum Difference
Our dedication is in the details.
Our Four-Part Philosophy
Our product journey is just that—a movement of ideas. From beginning to end, we work directly with every person in the process to create a high-quality product customers will choose every time.
When it comes to developing a powerful product experience, it all starts with our customers. That’s why we work individually with small and large manufacturers in person and online to seamlessly incorporate our products into their processes, and vice versa. They can easily understand the products to order for their distinctive applications, and we can understand how to deliver upon their unique needs. To us, every conversation counts because it leads to more satisfied customers. Using Blum gives manufacturers assurance that the product they choose will last the lifetime of the cabinet.
Dealers really are an incredible asset. We believe it’s important to share our research on what makes a kitchen truly functional with dealers everywhere—so they have a plethora of information at their disposal. Also, we provide any images or showroom support they need to create an inspirational showroom display. Planning Blum products in a cabinet gives dealers a story of quality, functionality and purpose from a company who stands behind each and every product.
Help is always on the way when it’s needed. We make a point to incorporate important feedback into our product design for a seamless installation. Installers can rest easy knowing that Blum products are created with them in mind. We make sure that installation and adjustments are as simple as possible. Also, our live customer service team is available to help answer all questions anyone may have. Our online tools provide access to the information they need, fast.
To us, it’s not just about creating a part that works. It’s about understanding how people want to use their kitchens. That’s why we do research and observe people in their own homes. So we can develop real, meaningful products that really last the lifetime of your kitchen. Kitchens shouldn’t just look beautiful, they should also work beautifully. We don’t make kitchens, we make kitchens work.