Frequently Asked Questions

Find answers to your questions


What are Blum’s E-SERVICES?

Our digital offerings for customers and partners! Online. Up to date. Available around the clock.

You will find an overview of our services here. Guest users will be able to access a basic range of E-SERVICES. To gain access to the full range of services, please register online to obtain your personal customer login.

Please note:
Should the E-SERVICE you require not appear in your personal login area, please contact your contact partner.

Where can I find CAD and CAM data for Blum products?

Blum offers a wide range of CAD/CAM formats to support you with planning and manufacturing. The CAD/CAM Data Service provides an overview of the available data. You can find data on the individual products as well as for cabinet combinations. You will be taken here to our Product Configurator and Cabinet Configurator.

We also work closely with CAD and CAM software developers. Choose a CAD/CAM software provider from the list to find out how they integrate Blum data into their software.

Where do I get the right DYNALOG interface software?

You will find a detailed list of interfaces with DYNALOG in the CAD/CAM interface section.

Blum provides the AutoCAD and SolidWorks interface via the DYNALOG update section. All other interfaces are provided directly by software providers.

How do I get my personal E-SERVICES login?

Just register here free of charge Or ask your Blum contact for personal access data.

How do the DYNALOG interfaces work?

You will find a basic description of how the interfaces work on the CAD/CAM interface page.

I’ve forgotten my E-SERVICES login. How can I reset my password?

Simply click 'Forgot password?' on the E-SERVICES login page.

Please note that if you enter the wrong password five times, your access will be locked.

In this case, please speak to your contact person at Blum who will be glad to unlock your access. Alternatively, you will automatically receive an email with new access data within 24 hours.

What Services does Blum offer?

You will receive the matching service for every Blum product and activity.

As distributor, manufacturer and OEM customer, this overview of the services will help you.

For interior designers, we offer bespoke services for interior designers.

Private customers can find tips for buying and planning their kitchen and ideas for a better quality of living. If you have any questions regarding a Blum product please contact your cabinet maker, the kitchen studio or the service team at Blum using our contact form.

Where can I get marketing material such as images, videos and brochures about Blum products?

In the Marketing Media Library. To access Marketing Media Library, you will need to contact your Blum representative.

This is where you will find professional photos, product and assembly videos, flyers and brochures, installation instructions, operating instructions, technical data sheets, logos, presentations, certificates, information about displays and models, marketing support tools for showroom kitchens and so much more.

You can also find plenty of marketing materials in the Downloads & videos section of our website.

Where can I find CAD and CAM manufacturing data for Blum products?

In the following E-SERVICE applications: Product Configurator and Product Database.

Product Configurator: 3D packages of entire fittings applications, 3D data of individual products and 2D installation situations
Product Database: 3D data of individual products

And you can export planning results from DYNAPLAN directly to your CAD/CAM software via theCAD/CAM interface.

Where can I download free DYNALOG cabinet planning software?

The full version of DYNALOG can be downloaded for free on the DYNAPLAN page.

Are there any operating instructions for the Product Configurator?

The Product Configurator uses 'i' icons. Click an 'i' icon for images and descriptions that explain the feature in question.

Should you still have problems with specific configurations, your contact person at Blum will gladly assist you.

When I log in to E-SERVICES I get a blank page.

You most probably have an E-SERVICES user name, but you haven’t yet been assigned any E-SERVICES applications.

E-SERVICES applications are unlocked by your Blum contact.

Can I use Blum’s E-SERVICES if I’m a guest user?

Guest users are able to use basic features of the Product Configurator . To have access to the full range of features (e.g. save configurations in your shopping basket) you need to register.

Where can I find the EASY ASSEMBLY app?

Our EASY ASSEMBLY app can be downloaded free of charge from any app store or play store (iOS and Android). You will find more information about our app here.

I’m looking for comprehensive specification documentation so that I can put projects out to tender. Where can I find this information?

We support you with planning, help you implement your furniture ideas and provide tendering support in our section Services for interior designers.

What is a BXF file?

The BXF file (Blum Exchange Format) not only contains information about the fitting, but also manufacturing information for wooden parts, such as cutting dimensions and drilling positions. The BXF file is created by the Product Configurator and Cabinet Configurator, which you can then import into your CAD software for further planning or produce your furniture on MINIPRESS with EASYSTICK.

Note for potential software partners: A detailed description of what is needed to implement such an interface is available from your contact person at Blum.

What E-SERVICES does Blum offer?

You will find a list of the services available on the B .

All digital applications carry the label 'E-SERVICE'.

Where can I get a copy of the Blum catalogue?

The online catalogue contains everything you need to know about our products.

How can I get help with the Cabinet Configurator?

The Help feature can be opened from every input field in the Cabinet Configurator. Click an 'i' icon for images and descriptions that explain the feature in question.

Should you still have problems with specific configurations, your contact person at Blum will gladly assist you.

We've always attached great importance to environmentally friendly manufacturing and sustainability. What role can Blum play as my partner is this context?

It is of great importance and an incentive to us to preserve natural resources for future generations. We firmly believe that economic and environmental performance must go hand in hand if we are to achieve sustainable management. Find out more about our Environmental and energy policy here.

Your contact

If you have any questions about this service, please get in touch with your Blum contact or use the following contact form.