LIVE SUPPORT app
Personal assistance with assembly and installation
LIVE SUPPORT complements our EASY ASSEMBLY app. The service allows you to ask our specialists any questions you may have about the assembly and adjustment of Blum products. Uncertain about anything? We’d be glad to provide personal assistance. Our LIVE SUPPORT service offers a chat or video call feature. You have to register to use our LIVE SUPPORT app.
Download the LIVE SUPPORT app now free of charge from the Apple App Store (for iOS) or Google Playstore (for Android) onto your smartphone or tablet!
Ask Blum specialists
Blum specialists will answer any questions you may have about the assembly and adjustment of our fittings during office hours. In other words, you will get quick and competent answers to your questions directly on site.
The chat feature is ideal for exchanging text, photo and video messages. You can also add comments or annotations to photos, which is particularly useful.
Should you be faced with more complex questions, our specialists can use integrated voice over IP (VoIP) technology to make voice or video calls. This means our LIVE SUPPORT employees can immediately see where the problem lies and directly answer your questions.
“App in app” solution
You can open LIVE SUPPORT either directly in the product section or in the EASY ASSEMBLY app. If you have installed both apps on your mobile device, you can access the full range of features and will be able to switch between the two without a problem.
EASY ASSEMBLY app
Our EASY ASSEMBLY app is a compact source of up-to-date assembly and installation information for all Blum products. You will easily find the information you’re looking for in assembly instructions, assembly videos or in interactive applications.
EASY ASSEMBLY blog
News and tips on how to assemble and adjust Blum products quickly and precisely and how best to use our EASY ASSEMBLY app.
If you’d like to know more about this service, please get in touch with your contact or use the following contact form.